TSB
Our business
Purpose
We provide local banking for Britain to help local people, businesses and communities to thrive together.
Values
Our values guide us in all we do and how we do it. We are:
straightforward
collaborative
transparent
responsible
pioneering
Market position
TSB occupies a unique market position in British retail banking as a UK-only values-led challenger brand with over 200 years of heritage, the capabilities of a large established bank, including comprehensive distribution and product capability, and the high growth potential of a challenger bank.
TSB has over 5 million customers and comprehensive product and distribution capability, including 550 branches.
Strategy
TSB’s three strategic pillars have remained the same since relaunching onto high streets across Britain in September 2013:
to provide great banking to more people
to help more people to borrow well
to provide the kind of banking people tell us they want and we believe they deserve
TSB has been created to bring more competition to banking in the UK, ultimately creating better banking for everyone. We do this by only serving the needs of individuals and local business customers. We don’t offer things like investment banking, or overseas investment, or big corporate finance. Instead, with over 8,500 staff we will focus on our 4.5million customers and looking after the £22 billion they have invested with us. The more we can help our customers to thrive along with the communities they are part of, the more successful TSB will be.
We call this ‘local banking’.
https://m.youtube.com/watch?v=YJzJCd_pwy8
We will never ask you for any personal data on LinkedIn. Please protect yourself by not posting any personal information such as account details or contact details. TSB Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240, except for lending where we are licensed by the Office of Fair Trading. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. We are members of the Financial Services Compensation Scheme and covered by the Financial Ombudsman Service. (Please note that due to the schemes’ eligibility criteria not all TSB Business customers will be covered by these schemes). Registered office: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH. Registered in Scotland No. SC95237.
Supporting causes at the heart of our customer community